Privacy Policy

Welcome to Talk About Wildlife. We are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our Website or services.

By accessing or using the Website, you agree to this Privacy Policy. If you do not agree, please discontinue your use of the Website.

1. Information We Collect

We may collect and process the following types of personal information:

  1. Personal Information You Provide

    • Contact Details: Name, email address, phone number, and mailing address when you sign up for newsletters, create an account, or make a purchase.
    • Payment Information: When you purchase our products or services (e.g., event tickets, merchandise), we may collect billing and payment details. Note that we use third-party payment processors, and we do not store your full payment card details on our servers.
    • User-Generated Content: Comments, reviews, photographs, or any other content you submit to the Website.

  2. Information Automatically Collected

    • Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits.
    • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, understand usage patterns, and tailor our content. For more details, see Section 6: Cookies and Tracking.

  3. Information from Third Parties

    • We may receive information about you from publicly available sources or from our service providers (e.g., analytics providers, payment processors, shipping services) for the purposes described in this Privacy Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  1. Website Operation and Improvement

    • To operate, maintain, and improve the Website’s functionality, security, and user experience.

  2. Communication

    • To send you newsletters, updates, marketing communications, or other information related to our wildlife conservation content, events, and promotions.
    • To respond to your inquiries, feedback, or customer service requests.

  3. Transactions

    • To process payments and deliver products or services you have requested (e.g., merchandise orders, event tickets).

  4. Analytics and Personalization

    • To analyze how users interact with the Website, measure engagement, and personalize content or recommendations.

  5. Compliance and Enforcement

    • To comply with applicable laws, regulations, or legal requests.
    • To enforce our Terms of Service or protect the rights, property, or safety of our organization, employees, users, or others.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with the following parties for the purposes outlined in this Privacy Policy:

  1. Service Providers

    • Third-party vendors that help us provide services such as payment processing, order fulfillment, customer support, website analytics, marketing, and email delivery.

  2. Business Transfers

    • In the event of a merger, acquisition, reorganization, or sale of some or all of our assets, your personal information may be transferred as part of that transaction.

  3. Legal Compliance

    • We may disclose your information if required to do so by law or in good faith that such action is necessary to comply with legal obligations, protect and defend our rights, or investigate wrongdoing in connection with our services.

  4. Consent

    • We may share your information with third parties when you explicitly consent to such sharing.

4. Data Retention and Security

  1. Data Retention

    • We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
    • When we no longer need your personal information, we securely dispose of it.

  2. Security Measures

    • We employ administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
    • However, no method of data transmission or storage is 100% secure. We cannot guarantee the absolute security of your personal information.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  1. Access and Correction

    • You may request access to, correction, or updating of your personal information at any time.

  2. Deletion

    • You may request the deletion of your personal information. We will take reasonable steps to honor your request unless we have to retain certain information for legal or legitimate business purposes.

  3. Marketing Communications

    • You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

  4. Cookies

    • You can manage or disable cookies through your browser settings. For more details, see Section 6.

To exercise these rights, please contact us using the information provided in Section 9. We will respond to your request within a reasonable timeframe in accordance with applicable law.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activities and improve your experience on the Website. For instance, cookies may allow us to:

  • Recognize you when you return to the Website.
  • Store your preferences and settings.
  • Understand how users interact with our content.
  • Deliver relevant content or advertising.

You have the option to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect some features or functionality of the Website.

7. Children’s Privacy

The Website is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected personal information from a child under 13, please contact us immediately at info@talkaboutwildlife.ca, and we will take steps to remove such information and terminate the child’s account (if applicable).

8. International Data Transfers

If you are accessing our Website from outside [Your Country/Jurisdiction], your personal information may be transferred to, stored, or processed in a country different from where it was collected. We will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy, following applicable data protection laws.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. By continuing to use the Website after such changes are posted, you agree to the revised Privacy Policy.